Introduction
Vines Signature Journeys Ltd (“Vines”, “we”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book a tour with us.
Information We Collect
We collect information you voluntarily provide (name, email, phone, country, travel preferences, dietary needs, passport details when required for bookings) as well as anonymous analytics data (pages visited, referral source, device type) via cookies and standard log files.
How We Use Your Information
- To design and quote your travel itinerary
- To communicate with you before, during, and after your trip
- To pass necessary details (name, passport number, dietary needs) to lodges, airlines, and ground operators for booking purposes
- To send occasional trip inspiration by email (opt-in only)
Sharing Your Information
We never sell your data. We only share it with trusted operational partners (lodges, airlines, ground handlers) as required to deliver your itinerary. All partners are contractually bound to protect your information.
Data Retention
We retain your information for the duration of our commercial relationship and for 7 years thereafter to comply with tax and legal obligations.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing privacy@vinessignaturejourneys.com.
Cookies
We use essential session cookies for site functionality and anonymous analytics cookies (e.g. Google Analytics) to understand site performance. You may disable cookies in your browser settings.
Contact
Vines Signature Journeys Ltd, Westgate Business Park, Westlands, Nairobi, Kenya. Email: privacy@vinessignaturejourneys.com
Last updated: August 2026